Emerald Luxury Transportation provides door to door transportation from local FBOs (Signature Flight Support & John C Tune Airport), hotels, workplaces and private residences. With a fleet of high quality vehicles, the company has seen a significant increase in customer bookings since implementing CabCard’s card payment solution.
The team at CabCard set up each of the drivers’ cars with a portable CabCard Pocket terminal, which offers a secure tamperproof way to process payments in the vehicle. Customers are able to pay using contactless cards, Apple or Google Pay – and fleet back office staff can easily check transactional activity via CabCard’s online fleet portal.
The fleet has seen a significant improvement in customer service since putting the card payment system in place, with many passengers preferring to book with an operator that accepts card payments. With the CabCard fleet management system, Emerald can also offer a more flexible and convenient way for their drivers to receive their payments, by allowing them to choose which bank account they want their fares paid into. The company’s drivers can also access all their receipts on the CabCard app, making it easier for them to keep track of their income. emerald taxi service